Shipping Policy

Free shipping applies to eligible orders over $100. Bulky items, WA, TAS, regional and remote areas may attract extra freight. If additional freight is required, we will contact you before dispatch.

Order Processing

We aim to process orders within 1-3 business days. Orders placed before 11:00 am on a business day are usually dispatched within 48 hours, subject to stock availability and order checks.

Estimated Delivery Times

Delivery time depends on your location and the carrier network. The estimates below are a guide only and should be read in addition to order processing time.

Location	Estimated delivery time
Sydney, NSW	2-4 business days
Regional NSW, including Gosford, Newcastle, Tweed Heads and Wollongong	4-9 business days
Melbourne, VIC	4-9 business days
Regional VIC, including Geelong, Ballarat and country areas	7-15 business days
Brisbane, QLD	5-11 business days
Regional QLD, including Gold Coast, Coolangatta, Ipswich and Sunshine Coast	7-15 business days
ACT	4-9 business days
Adelaide, SA	4-9 business days
WA, TAS, NT and regional SA	7-15 business days

Tracking

Once your order has been packed and dispatched, tracking details will be sent to the email address used at checkout. Tracking information can take up to 24 hours to appear after dispatch.

If your order appears delayed, or you have not received tracking details within 48 hours of dispatch, please contact us at avocadoebike@outlook.com or call 0407 036 760.

Delivery Notes

Large items such as e-bikes and e-scooters may require extra handling time. Delivery estimates may also be affected by public holidays, carrier delays, weather events and remote-area access.